Supply Chain Management (SCM)

Procurement and Supply Chain Management

Course Overview

As the supply chain is the pipeline through which consumers and businesses get what they need – at the right place and the right time of course –the rise of eCommerce and the experience economy means that in today’s lean and highly demanding world, ensuring business continuity is key. With our training programmes and short courses in Supply Chain Management (SCM) you can be assured that you will be equipped with the right skills set and types of insights to apply the newest technologies and find answers to increasingly demanding customers and complex challenges in the widest variety of fields.

In order to stand out as a Supply Chain Manager, you not only need to be an exceptional general manager, but also a specialist in logistics management, operations, manufacturing and quality assurance.

Our course in Supply chain Management is intended to give employees and managers the skills to lower production costs, improve efficiency and increase productivity. All of these things equal greater customer satisfaction.

Supply chain management can be summarised as the management of interconnected businesses involved in providing goods or services to consumers. It involves the finances, logistics and delivery of products or services and necessitates integrated conduct and co-operation among the chain’s respective firms to be successful.

Course Objectives

  • Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

  • By the end of the course, learners will be able to apply their knowledge of supply chain management as demonstrated by completing module activities and a course evaluation.

  • Identify how supply chain management relates to:

    • Customer satisfaction
    • Improving performance
    • Lowering costs
    • Product development
  • Define the terms:

    • Procurement

    • Upstream and downstream
    • Raw material
    • Forecasting
    • Carrying cost
    • Inventory
    • Order generation
    • Order taking
    • Order fulfillment
    • Returns management
  • Understand the levels of supply chain management and their effects

    • Strategic

    • Tactical
    • Operational
  • Comprehend the flows of supply chain management and data warehouses

    • Product flow

    • Information flow
    • Finances flow
  • Take a look at inventory management

  • Study supply chain groups

  • Review tracking and monitoring methods

  • Examine supply chain event management

Course Outline

Module One: Getting Started

  • Workshop Objectives

Module Two: Why Supply Chain Management?

  • Customer Satisfaction
  • Improving Performance
  • Lowering Costs
  • Product Development
  • Case Study
  • Module Two: Review Questions

Module Three: Key Terms (I)

  • Procurement
  • Upstream and Downstream
  • Raw Material
  • Forecasting
  • Carrying Cost
  • Case Study
  • Module Three: Review Questions

Module Four: Key Terms (II)

  • Inventory
  • Order Generation
  • Order Taking
  • Order Fulfillment
  • Returns Management
  • Case Study
  • Module Four: Review Questions

Module Five: Three Levels of Supply Chain Management

  • Strategic Level
  • Tactical Level
  • Operational Level
  • Bullwhip Effect
  • Case Study
  • Module Five: Review Questions

Module Six: Five Stages of Supply Chain Management

  • Plan
  • Source
  • Make
  • Deliver
  • Return
  • Case Study
  • Module Six: Review Questions

Module Seven: The Flows of Supply Chain Management

  • The Product Flow
  • The Information Flow
  • The Finances Flow
  • Data Warehouses
  • Case Study
  • Module Seven: Review Questions

Module Eight: Inventory Management

  • Levels of Inventory
  • Just-In-Time Inventory
  • Keeping Accurate Records
  • Inventory Calculator
  • Case Study
  • Module Eight: Review Questions

Module Nine: Supply Chain Groups

  • The Suppliers
  • The Producers
  • The Customers
  • The Customer’s Customers
  • Case Study
  • Module Nine: Review Questions

Module Ten: Tracking and Monitoring

  • Dashboard
  • RFID’s
  • Alert Generation
  • Stock Keeping Unit (SKU)
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Supply Chain Event Management. 49

  • Inventory Alerts
  • Supplier Alerts
  • Bottlenecking
  • Being Proactive
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up. 

  • Words from the Wise
  • Lessons Learned
Study Online


1 Week Face to Face Classes


2 Week Face to Face Classes


Course Features
  • 8 Weeks Online
  • 1-2 Weeks Classes
  • Certified

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