Supervisory and Operations Management


This programme is ideal for new and experienced supervisors. The training modules have also proved valuable to graduate engineers, middle managers and others wishing to improve and formalise their knowledge, understanding and awareness of relevant topics. 

The purpose of the SLP is to provide students with knowledge of the role and functioning of production/operations management (POM) and the basics of productivity management; including some of the theoretical concepts and practical skills relating to POM strategies, selected aspects of the design, planning and control, and improvement of the production/operations management system, and the macro- and microperspective of productivity management. 

Course Deliverables

  • Process design 
  • The design of products and services  
  • Supply network design 
  • Layout and flow  
  • Process technology  
  • Job design and work organisation  
  • The nature of planning and control  
  • Capacity planning and control  
  • Inventory planning and control  
  • Supply chain planning and control  
  • Enterprise resource planning(ERP)  
  • Lean operations and JIT 
  • Project planning and control  
  • Quality planning and control