Course Summary:

The Information Management and Knowledge Sharing course by Magna Skills equips professionals with the essential skills to capture, organize, store, and disseminate information effectively within organizations. In today’s knowledge-driven environment, the ability to manage and share information efficiently enhances productivity, innovation, and decision-making. This course emphasizes the use of modern tools and best practices in knowledge management systems, digital documentation, and organizational learning. Participants will explore how to transform data into actionable insights and promote a culture of collaboration and continuous improvement.

This course is ideal for information officers, administrators, researchers, knowledge managers, librarians, ICT professionals, and managers responsible for organizational learning and data-driven decision-making.

Course Objectives:

By the end of this course, participants will be able to:

1. Understand the principles and frameworks of information and knowledge management.

2. Develop systems for collecting, organizing, and storing information securely and efficiently.

3. Apply tools and technologies for effective knowledge sharing and collaboration.

4. Promote organizational learning through knowledge transfer and best practice sharing.

5. Strengthen decision-making and innovation through effective information use.

Course Outline

1. Introduction to Information and Knowledge Management

   • Key concepts, definitions, and importance

   • Difference between information, data, and knowledge

2. Information Management Frameworks and Policies

   • Developing policies for data collection, storage, and sharing

   • Compliance with information governance and confidentiality standards

3. Knowledge Creation and Capture

   • Methods for documenting experiences and institutional knowledge

   • Role of employees in knowledge generation

4. Information Storage and Retrieval Systems

   • Designing databases and document repositories

   • Managing physical and digital records

5. Tools and Technologies for Knowledge Sharing

   • Intranets, knowledge portals, cloud storage, and collaborative platforms

   • Leveraging AI and digital tools for smarter information flow

6. Organizational Learning and Knowledge Transfer

   • Communities of practice and learning networks

   • Encouraging continuous professional development

7. Communication and Collaboration Strategies

   • Building a culture of openness and trust

   • Effective knowledge-sharing sessions and meetings

8. Information Security and Data Protection

   • Managing data privacy and access controls

   • Preventing data loss and unauthorized sharing

9. Monitoring and Evaluation of Knowledge Systems

   • Measuring knowledge-sharing effectiveness

   • Using analytics for decision-making and improvement

10. Developing a Knowledge Management Culture

    • Leadership’s role in promoting knowledge exchange

    • Sustaining organizational learning and innovation