Course Overview

This Management Development Programme provides a broader understanding of office management and leadership, specially designed to bring about real business benefits to participants and their organisations.

This course equips Secretaries, Administrators, Personal Assistants, Office Administrators, Executive Assistants, present and future Managers with the necessary competence to implement their organisations' strategic objectives. It develops a fundamental understanding of the different fields of management to ensure that professionals do not perform their own management functions in isolation.

The Course is a comprehensive programme, designed to develop the skills expected of today’s professionals whether they are in public or private sector.

Course Objectives

• Identify and continuously enhance your critical supervisory skills;
• Assess the different leadership styles/approaches and adopt the most appropriate style to your work context;
• Set goals and establish long term vision for everything you do;
• Plan to achieve organisation goals in line with the vision and mission of the organisation;
• Communicate more effectively;
• Make decisions with confidence to identify, analyse and solve problems effectively;
• Work well in groups and help others to develop into effective teams;
• Motivate and inspire others to perform at higher levels;
• Handle stress well and reduce time management problem;
• Handle conflict well and help others resolve their differences;
• Delegate tasks effectively;
• Manage performance of your staff more effectively; and
• Lead change initiatives in the organisation