Single Course

Developing Internal Training System

Human Resources Management

Course Summary:

Staff retention within a company is an aspect that can be difficult to master. Losing a valuable employee has damaging financial and managerial effects. When someone in your company leaves, you are left with a gaping hole where a wheel used to be. In order to fill it, you will need to enlist your recruiting team to find new candidates, manage to hire the right one, then re-train the next wheel to function as well as or better than the last one. Retention is not about luck.

High performance within a company is directly dependent upon the intellectual capital you build internally, and this is where onboard learning comes in. Information herein pertains to ongoing education inside your company, NOT new employee orientation. The most effective contemporary onboard training will most certainly contain or be mainly comprised of elearning strategies. In this post, we'll go over how it should look like.

Course Objectives:

  • Help institutionalize quality system requirements through learning,
  • Provide guidance on how to comply with quality system policies and requirements,
  • Enhance individual performance by developing proficiencies in the use of qa and quality control (qc) tools and related technical skills, and
  • Standardize quality systems policy throughout an organization.

Course Outline


  • Background  
  • Benefits of quality systems training  
  • Training and the epa quality system  
  • Policy and responsibilities  
  • Supersession  
  • Period of applicability  
  • Additional resources  

A detailed approach to building a quality systems training program  

  • Overview  
  • Phase : up-front review  
  • Phase : needs assessment  
  • Phase : analyzing the needs assessment data  
  • Phase : developing a quality systems training program  
  • Phase : constructing the quality systems training program  
  • Phase : evaluating the quality systems training program  

A simplified approach to building a quality systems training program  

  • Overview  
  • Alternate phase : get informed  
  • Alternate phase : organize the workload  
  • Alternate phase : perform gap analysis  
  • Alternate phase : identify methods to address goals   
  • Alternate phase : formulate the training program  
  • Evaluating the approach to building quality systems training programs

Quality systems training resources  

  • Agency-wide quality systems training resources  
  • In-house course development  
  • Use of contractors/consultants