Course Summary:

For businesses today, managing people is crucial. Human Resources Management (HRM) deals with the management of an organisation’s workforce, from the most junior member of staff to the chief executive. Every business wants to attract, motivate, and keep qualified employees and match them to jobs for which they are well suited. Human resources managers accomplish this by directing the administrative functions of human resource departments. Their work involves overseeing employee relations, regulatory compliance, and employee-related services such as payroll, training, and benefits. They supervise specialists associated with the HR department and support staff and ensure that tasks are completed accurately and on time.

Course Objectives:

• Formulating performance standards for team members in a unit.
• Establishing systems for monitoring performance of team members.
• Preparing for a performance review of a team member.
• Conducting performance review interview.
• Plan and prepare for recruitment and selection
• Recruit applicants.
• Select staff.
• Demonstrating an understanding of the purpose, application of the Basic Conditions of Employment Act.
• Describing the regulation of working time and leave as set out in the Basic Conditions of Employment Act.
• Describing the particulars of employment, remuneration and termination of employment as set out in the Basic Conditions of Employment Act.
• Demonstrating an understanding of the monitoring, enforcement and legal proceedings as set out in the Basic Conditions of Employment Act.
• Able to to effectively handle hearings and reach reasoned decisions on the basis of evidence presented.

Course Outline

Human Resources Management

• Apply basic business concepts
• Assess legal contracts for business
• Represent stakeholders in consultations and discussions on matters that arise at shop floor level
• Work as a project team member

Industrial Psychology

• Explain the fundamentals of the concept of ‘wellness’
• Explain the need for wellness awareness programmes
• Apply knowledge of HIV/AIDS to a specific business sector and a workplace

Training and Development

• Recruit and select candidates to fill defined positions
• Induct a new employee
• Perform one-to-one training on the job
• Manage individual and team performances

Labour Relations

• Demonstrate understanding of employment relations in an organisation
• Participate in the implementation and utilisation of equity related processes
• Analyse the skills development legislation and apply it in the workplace

Computer Skills

• Concepts of Information and Communication Technology (ICT)
• Using the Computer & Managing Files
• Word Processing
• Spreadsheets
• Using Databases
• Presentation
• Web Browsing and Communication (Internet & email: Outlook)