Microsoft Office 365 Administrator

ICT and Security Management

Course Overview

This Microsoft Office 365 Administration course targets the needs of IT professionals who participate in the evaluation, planning, deployment, and operation of Microsoft Office 365 services. This includes identities, dependencies, requirements, and introducing the necessary supporting technologies. The course focuses on the skills required to not only introduce Microsoft Office 365 tenants but equips them with the skills required to sustain an Office tenant and its users.
Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations.  The course also helps your organization prepare for Global Data Protection Regulation (GDPR).

This instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Within organizations of any size, safety and security around users and data are of paramount importance. Without the right user access and configuration settings, sensitive information can be accessed undesirably, causing possible future concerns and data leaks. The Microsoft Office 365 software suite consists of word processors, spreadsheets, communication tools, and even a mailing system for ease of day-to-day activities.

Course Objectives

Upon course completion, students are able to:
  • Planing an Office 365 deployment, configuring the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses while configuring delegated administration.
  • Planing and configuring client connectivity to Office 365.
  • Planing and configuring directory synchronization between Microsoft Azure AD and on-premises AD DS.
  • Planing and implementing the Office 365 ProPlus deployment.
  • Planing and managing Microsoft Exchange Online recipients and permissions.
  • Planing and configuring Exchange Online services.
  • Planing and configuring Microsoft SharePoint Online.
  • Planing and configuring an Office 365 collaboration solution.
  • Planing and configuring the integration between Office 365 and Microsoft Azure Information Protection.
  • Monitoring and reviewing Office 365 services and troubleshoot Office 365 issues.
  • Planing and implementing identity federation between on-premises AD DS and Azure AD. 

Course Outline

Module 1: Planning and provisioning Office 365

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment
  • Lab : Provisioning Office 365
  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces
Module 2: Managing Office 365 users and groups
  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access
  • Lab : Managing Office 365 users and passwords
  • Managing Office 365 users and licenses by using the Microsoft 365 admin center
  • Managing Office 365 password policies
  • Lab : Managing Office 365 groups and administration
  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring service administrators
Module 3: Configuring client connectivity to Microsoft Office 365
  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients
  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients
  • Lab : Configuring client connectivity to Office 365
  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyser tools
  • Connecting Office apps
Module 4: Planning and configuring directory synchronization
  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization
  • Lab : Configuring directory synchronization
  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups
Module 5: Planning and deploying Office 365 ProPlus
  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office Telemetry and reporting
  • Lab : Managing Office 365 ProPlus installations
  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlusinstallations
  • Managing centralized Office 365 ProPlusinstallations
Module 6: Planning and managing Exchange Online recipients and permissions
  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions
  • Lab : Managing Exchange Online recipients and permissions
  • Configuring Exchange Online recipients
  • Configuring role-based access control
Module 7: Planning and configuring Exchange Online services
  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online
  • Lab : Configuring message transport in Exchange Online
  • Configuring message transport settings
  • Lab : Configuring email protection and client policies
  • Configuring email protection
  • Configuring client access policies
Module 8: Planning and deploying Microsoft Teams
  • Teams Explained
  • Deploying Teams
  • Authentication and Access
  • Transitioning Skype For Business to Microsoft Teams
  • Management and Reporting
  • Lab : Teams Overview
  • Manage Meeting Settings
  • Manage Messaging Policies
  • Manage Voice Settings
  • Manage Org-Wide Settings
Module 9: Planning and configuring SharePoint Online
  • Configuring SharePoint Online services
  • Planning and configuring SharePoint Online site collections
  • Planning and configuring external user sharing
  • Lab : Configuring SharePoint Online
  • Configuring SharePoint Online settings
  • Creating and configuring SharePoint Online site collections
  • Configuring and verifying external user sharing
Module 10: Planning and configuring an Office 365 collaboration solution
  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups
  • Lab : Planning and configuring an Office 365 collaboration solution
  • Configuring Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups
Module 11: Planning and configuring security and compliance in Office 365
  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Information Protection in Office 365
  • Managing the compliance features in Office 365
  • Lab : Configuring Rights Management and compliance
  • Configuring Rights Management in Office 365
  • Configuring compliance features
Module 12: Monitoring and troubleshooting Microsoft Office 365
  • Troubleshooting Office 365
  • Monitoring Office 365 service health
  • Lab : Monitoring and troubleshooting Office 365
  • Monitoring Office 365
  • Monitoring service health and analysing reports
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