Microsoft Office 365 Administrator

1. Understanding Office 365 Architecture: Gain insights into the architecture and components of Office 365, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, and understand their integration with on-premises environments.

2. User and Group Management: Learn how to create and manage user accounts, groups, and distribution lists in Office 365, and understand the role of Azure Active Directory in user authentication and authorization.

3. Email and Communication Management: Explore administration tasks related to Exchange Online, including mailbox management, email routing, distribution lists, and message hygiene settings to ensure efficient email communication.

4. SharePoint Online Administration: Understand SharePoint Online administration tasks, including site collection management, permissions and security settings, content management, and collaboration features.

5. Teams and Skype for Business Administration: Learn how to manage Teams and Skype for Business settings, including user policies, meetings, chat settings, and integration with other Office 365 services.

• Channel field engineers
• Cisco Network Consulting Engineers
• New Unified Communications partners
• Customer network engineers
• Customer network managers

Module 1: Introduction to Office 365 Administration

• Overview of Office 365 services and subscription plans
• Roles and responsibilities of Office 365 administrators

Module 2: User and Group Management

• Creating and managing user accounts in Office 365
• Managing security groups, distribution lists, and user licenses

Module 3: Exchange Online Administration

• Managing Exchange Online mailboxes and email addresses
• Configuring email protection, anti-spam settings, and mail flow rules

Module 4: SharePoint Online Administration

• Creating and managing SharePoint Online sites and site collections
• Configuring permissions, content types, and document libraries

Module 5: Teams and Skype for Business Administration

• Managing Teams settings, policies, and channels
• Configuring Skype for Business meetings, chat settings, and voice features

Module 6: OneDrive for Business Administration

• Managing OneDrive for Business settings and storage quotas
• Configuring sharing and synchronization settings for OneDrive files

Module 7: Security and Compliance Management

• Implementing security measures and compliance policies in Office 365
• Monitoring user activity, auditing, and reporting

Module 8: Office 365 Migration and Deployment

• Planning and executing Office 365 migration projects
• Troubleshooting common migration issues and challenges

Module 9: Integration with On-Premises Environments

• Configuring hybrid connectivity with on-premises Active Directory
• Integrating Exchange Server, SharePoint Server, and Skype for Business with Office 365

Module 10: Office 365 Best Practices and Optimization

• Implementing best practices for Office 365 administration and management
• Optimizing Office 365 performance, reliability, and security

The Microsoft Office 365 Administrator course empowers participants with the knowledge and skills necessary to administer and manage Office 365 environments effectively. Through a combination of theoretical learning, hands-on exercises, and real-world scenarios, participants will gain practical experience in performing administrative tasks, implementing security measures, and troubleshooting issues to ensure the smooth operation of Office 365 services within their organizations