Expected learning outcomes
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Advanced Public Governance: Deepen understanding of governance frameworks, theories, and models, and explore strategies for effective governance in the public sector.
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Policy Analysis and Formulation: Develop advanced skills in policy analysis, formulation, and evaluation, and learn to address complex policy issues and challenges.
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Organizational Leadership and Change Management: Enhance leadership capabilities to lead organizational change, foster innovation, and drive performance excellence in public sector organizations.
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Strategic Planning and Performance Management: Learn advanced techniques for strategic planning, performance measurement, and results-based management to achieve organizational goals and outcomes.
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Stakeholder Engagement and Collaboration: Explore strategies for effective stakeholder engagement, partnership building, and collaboration to address societal challenges and enhance public service delivery.
Who should attend?
- Administrative Assistant
- Non-Profit Organization Administrator
- Retail Store Manager
- Human Resources
- Manager Claims Adjuster
- Examiner or Investigator Executive Assistant
Course modules and outline
Module 1: Advanced Concepts in Public Governance
- Theories and models of governance
- Governance structures and accountability mechanisms
- Ethics and integrity in public governance
Module 2: Advanced Policy Analysis and Formulation
- Policy analysis frameworks and methodologies
- Evidence-based policymaking
- Policy evaluation and impact assessment
Module 3: Leadership in Public Administration
- Leadership theories and styles
- Leading change in public sector organizations
- Building a culture of innovation and continuous improvement
Module 4: Strategic Planning and Performance Management
- Strategic planning processes and methodologies
- Performance measurement frameworks (e.g., Balanced Scorecard)
- Results-based management and outcome-focused approaches
Module 5: Stakeholder Engagement and Collaboration
- Stakeholder analysis and mapping
- Strategies for effective stakeholder engagement
- Building partnerships and collaborations for collective impact
Module 6: Public Financial Management
- Advanced budgeting and financial planning techniques
- Financial accountability and transparency in the public sector
- Managing public funds and resources effectively
Module 7: Legal and Regulatory Frameworks
- Understanding legal and regulatory frameworks in public administration
- Compliance and risk management
- Ethical considerations in decision-making
Module 8: Human Resource Management in the Public Sector
- Talent management and workforce planning
- Employee engagement and motivation
- Diversity and inclusion in public sector organizations
Module 9: Innovation and Digital Transformation
- Harnessing technology for public service delivery
- Digital governance and e-government initiatives
- Managing risks and opportunities in digital transformation
Module 10: Crisis Management and Resilience
- Crisis preparedness and response planning
- Building organizational resilience
- Learning from crises and continuous improvement
The Advanced Public Administration and Management course equips experienced public sector professionals with advanced knowledge and skills to address complex challenges and drive organizational excellence in public administration and management. Through a blend of theoretical insights, case studies, interactive discussions, and practical exercises, participants will gain the expertise needed to lead effectively, navigate dynamic environments, and deliver impactful outcomes in the public sector.
Key course benefits
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