Course Overview

Successful NGOs provide high quality services to beneficiaries. Competition among NGOs in the delivery of services and in the acquisition of donor funding is rising. To achieve success, NGOs have to continually improve and professionalise their work, which puts more and more demands on the management and leadership of an organisation.

This comprehensive introductory course provides you with core knowledge, practical skills and tools to manage and lead effectively a non-profit organisation. All course modules are presented by experienced specialists with both field and headquarter experience with many organisations in numerous countries

Course Objectives

• Become familiar with the history of development cooperation and humanitarian aid, learn about current international trends and challenges
• Describe the principal types and instruments in international development cooperation
• Understand the role and challenges of NGOs vis-à-vis the development concerns of the community
• Understand why strategy is important to the success of an NGO
• Learn what is involved in strategic planning
• Understand how to translate a strategic plan into an operational plan
• Learn the basics of how to develop and lead a team and how to resolve conflicts
• Gain insight into key criteria for successful human resource management.
• Become familiar with the principles of good communication and negotiations
• Understand how to select marketing tools for fundraising
• Describe the different criteria of donor agencies in supporting a project
• Learn how to structure and prepare a grant proposal
• Become familiar with Results-Based Management
• Learn the basics of project management: How to make a needs assessment, how to design and plan a project, and how to integrate monitoring into the project plan
• Learn about the process of internal assessments and about the use of and main criteria for external evaluations