Course Outline

Module One: Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: Understanding Training and Facilitation

• What is Training?
• What is Facilitation?
• Identifying Appropriate Situations for Each

Module Three: Gathering Materials

• Identifying Participants' Needs
• Reviewing the Materials
• Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

• Planning for the Basics
• Adding Slack Time
• Creating a Plan B
• A Take-Home Template

Module Five: Choosing Activities

• Types of Activities
• Creating a Tickle Trunk
• What To Do When Games Go Wrong

Module Six: Preparing for the Workshop

• Creating a Materials List
• Gathering Participant Information
• Setting up the Physical Location

Module Seven: Getting off on the Right Foot

• Greeting Participants
• Being Prepared
• Using Icebreakers

Module Eight: Delivery Tips and Tricks

• Using Visual Aids
• Creating Supporting Materials
• Gauging When It's Time For A Break

Module Nine: Keeping it Interactive

• Encouraging Discussion
• Using Group Work
• The Power of Post-It Notes

Module Ten: Dealing with Difficult Participants

• The Ground Rules
• Challenges and Solutions
• Handling Interruptions

Module Eleven: Tackling Tough Topics

• Tough Stuff to Watch Out For
• Adjusting Your Material for a Sensitive Issue
• Dealing with Sensitive Issues in the Workshop

Module Twelve: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations