NGO Human Resource Policy Management

NGO Management & Policy Development

Course Overview

People are an organisation’s most important resource and asset. Good management of individuals and the workforce is crucial to attain the organisational goals and objectives. This intensive course for practitioners provides a comprehensive and solid foundation in human resource management.

Participants will learn how to carry out hiring processes and how to develop adequate compensation with the development of a salary policy, social benefits and contracts. Participants will learn and practice how to develop a HR strategy and guidelines, how to develop procedures for job evaluations, promotions and training programmes for the workforce. Particular emphasis is placed on managing intercultural and gender issues. Participants will learn how to develop a plan for HR development, how to communicate HR strategies with employees effectively and how to manage stress and conflict.

During the course, real-life HR issues and experiences are discussed and shared to develop the participant’s knowledge, skills and mindsets on HR Management. Participants will gain a hands-on experience in the actual preparation, building and implementation of a HR policy.

Course Objectives

  • Define the main functions of HR management
  • Establish effective recruitment and selection techniques
  • Develop basic compensation and benefits packages
  • Use appropriate tools and checklist for human resource management
  • Develop different strategies for a human resource policy
  • Create a human resources strategy and plan
  • Realise job evaluations, define criteria for promotions and outline staff training programmes
  • Deal with intercultural and gender issues
  • Learn how to deal with stress and conflict
  • Communicate HR issues effectively

Course Outline

Defining Human Resources

  • What is Human Resource Management and Development
  • Why do we need to develop and manage our human resources
  • Developing our workforce: Aligning individual goals to the organisation’s vision and mission

Getting the Best Employees: Hiring Processes

  • HR needs analysis
  • Crafting the job description
  • Recruitment and selection process: Getting the right fit for the right job
  • Interview preparation, techniques and testing
  • Selecting the right person for the right job
  • Managing intercultural and gender Issues
  • Integrating new employees

Compensation Management

  • Designing and carrying out job evaluations
  • Defining salary policy and scaling
  • Identifying social benefits
  • Establishing contracts

Developing HR Management Policies and Guidelines

  • Identifying and establishing the legal framework: international/local contexts
  • Designing workforce strategy and planning
  • Establishing internal regulations and guidelines
  • Documenting and filing HR processes
  • Distinguishing various types of HR software

Human Resource Development

  • Managing performance evaluations
  • Creating a development plan
  • Planning and developing individual careers
  • Coaching and Mentoring
  • Succession planning
  • Developing and carrying out training needs analysis and outlining training programmes
  • Dealing with HR exits
  • Managing intercultural and gender issues at the workplace
  • Managing stress and conflict

Communicating HR Strategies with Employees

  • Defining principles of communication on HR issues
  • Communicating policies
  • Monitoring and Ensuring compliance to HR policies
  • Sharing best practices and HR tools.
Study Online


1 Week Face to Face Classes


2 Week Face to Face Classes


Course Features
  • 8 Weeks Online
  • 1-2 Weeks Classes
  • Certified

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