Expected learning outcomes
By the end of the course, participants will be able to:
- Develop insight into the functions of management
- Apply project planning skills from a business perspective
- Identify and use the right performance Indicators (KPIs) to manage business performance
- Communicate and work with others to achieve the desired goals
- Acquire team building techniques to enhance business performance
- Employ unbiased problem solving and decision making practices
Course modules and outline
- The journey from technical to managerial
- Engineers versus management
- Typical issues faced by engineers when they become managers
- The fundamental shift in roles
- Managing the transition
- Understanding the different functions of management
- Productivity - A management perspective
- Essential skills for engineers
- Technical
- Managerial
- Leadership
- Management mistakes engineers need to avoid
- Engineers versus management
- Planning and organizing tools and techniques
- At a personal level
- At a project management level
- Fundamentals of project management - A quick review?
- Scheduling and organizing
- Workforce planning
- Leading projects successfully
- At an organizational level
- Managing performance
- Engineers and business performance management
- Setting performance expectations
- Working with key performance indicators (KPIs)
- Developing 'SMART' business objectives
- Business targets and performance standards
- Management and motivation
- Engineers and business performance management
- Working with others
- Engineers as business influencers
- Barriers to communication
- Developing effective communication
- Managing conflicts
- Building successful teams
- Teams and teamwork
- Engineers as team leaders
- Understanding group dynamics
- Building high performance teams
- Stages of team formation
- Problem analysis and decision making
- Engineers as business decision makers
- Kepner Tregoe approach to problem solving
- Situation appraisal
- Problem analysis
- Decision analysis
- Potential problem analysis
Who should attend?
Technical managers, supervisors and engineers who need to develop their managerial skills.
Key course benefits
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