Human Resources Management

Human Resources Management

Course Overview

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

This course introduces the management of the HR activities with some practical examples from experience -it addresses the beginners of HR and can be of support to the experienced or even managers that run an HR function in a company. Beside handling the relevant HR topics, the course also addresses the work self-checking, hinting at work control and readiness for audit activities.

Course Objectives

  • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Course Outline

Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment Review

Module Two: Human Resources Today

  • What is Human Resources Today?
  • Key Factors Influencing Human Resources Today
  • Growth in Human Resource Management
  • Case Study
  • Module Two: Review Questions

Module Three: Recruiting and Interviewing

  • The Job Selection Process
  • Get Good at Interviewing
  • Interviewing Fairly
  • The Best Way to Interview
  • Case Study
  • Module Three: Review Questions

Module Four: Retention and Orientation

  • Getting Off on the Right Track
  • Creating an Engaging Program
  • Using an Orientation Checklist
  • Case Study
  • Module Four: Review Questions

Module Five: Following Up With New Employees

  • Checking In
  • Following Up
  • Designing the Follow-Up Schedule
  • Case Study
  • Module Five: Review Questions

Module Six: Workplace Health & Safety

  • Understanding Your Role and Responsibilities
  • Understanding Local and Industry Specific Rules
  • Training for Managers
  • Case Study
  • Module Six: Review Questions

Module Seven: Workplace Bullying, Harassment, and Violence

  • Definitions
  • Costs to the Organization
  • The Manager’s Role
  • An Employer’s Responsibility
  • Case Study
  • Module Seven: Review Questions

Module Eight: Workplace Wellness

  • Wellness Behaviors
  • Wellness Trends
  • The Case for Wellness
  • Case Study
  • Module Eight: Review Questions

Module Nine: Providing Feedback to Employees

  • Feedback Model
  • The Feedback Sandwich
  • Encouraging Growth and Development
  • Case Study
  • Module Nine: Review Questions

Module Ten: Disciplining Employees

  • The General Discipline Process
  • The Progressive Discipline Process
  • Having Discipline Meetings
  • Following Up
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Terminating Employees

  • Documenting Events
  • Making the Decision
  • Communicating the Decision
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
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Course Features
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  • 8 Weeks Online
  • 1-2 Weeks Classes
  • Certified

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