Course Summary:

Employee training and employee development are about the same thing, although there’s a slight difference between the terms. Employee training is a program that helps staff receive specific knowledge or skills to enhance performance in their current job positions. Employee development is a broader concept. It is focused more on employee growth and addresses a future role, rather than a current one.

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be prepared for the training that you do. This workshop will give all types of training tools to help create and deliver engaging, compelling workshops that will encourage trainees to come back for more. 

Course Objectives:

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly.

By the end of this workshop, participants will be able to:

• Define training, facilitating, and presenting
• Understand how to identify participants’ training needs 
• Create a lesson plan that incorporates the range of learning preferences
• Create an active, engaging learning environment
• Develop visual aids and supporting materials 
• Manage difficult participants and tough topics

Course Outline

Module One: Getting Started 

• Workshop Objectives 
• Pre-Assignment Review 

Module Two: Understanding Training and Facilitation 

• What is Training? 
• What is Facilitation? 
• Identifying Appropriate Situations 
• Case Study 
• Module Two: Review Questions 

Module Three: Gathering Materials 

• Identifying Participants’ Needs 
• Reviewing the Materials 
• Identifying and Resolving Gaps 
• Case Study 
• Module Three: Review Questions 

Module Four: Creating a Lesson Plan 

• Planning for the Basics 
• Adding Slack Time 
• Creating a Plan B 
• Case Study 
• Module Four: Review Questions 

Module Five: Choosing Activities 

• Types of Activities 
• Preparing for Emergencies 
• What to Do When Activities Go Wrong 
• Case Study 
• Module Five: Review Questions 

Module Six: Preparing for the Workshop 

• Creating a Materials List 
• Gathering Participant Information 
• Setting Up the Physical Location 
• Case Study 
• Module Six: Review Questions 

Module Seven: Getting Off on the Right Foot 

• Greeting Participants 
• Being Prepared 
• Using Icebreakers and Energizers 
• Case Study 
• Module Seven: Review Questions 

Module Eight: Delivery Tips and Tricks 

• Using Visual Aids 
• Creating Supporting Materials 
• Break! 
• Case Study 
• Module Eight: Review Questions 

Module Nine: Keeping it Interactive 

• Encouraging Discussion 
• Using Group Work 
• The Power of Sticky Notes 
• Case Study 
• Module Nine: Review Questions 

Module Ten: Dealing With Difficult Participants 

• The Ground Rules 
• Challenges and Solutions 
• Handling Interruptions 
• Case Study 
• Module Ten: Review Questions 

Module Eleven: Tackling Tough Topics 

• Tough Stuff to Watch Out For 
• Adjusting Your Material for a Sensitive Issue 
• Dealing With Sensitive Issues in the Workshop 
• Case Study 
• Module Eleven: Review Questions 

Module Twelve: Wrapping Up 

• Words from the Wise