Supervisors and Managers
Organizations have a wealth of knowledge accessible through the people they touch internally, like employees, and externally, like customers. Organizations that allow knowledge to go unmanaged may be giving their competitors the upper hand in the market. The organization that is able to capture, store, and retrieve knowledge effectively is then capable of learning as an organization. A learning organization is one where employees are empowered to change and develop new methods, thoughts, and strategies that will advance the mission of their organization.
Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiate a knowledge management program at work. When it comes to knowledge management, any organization is able to implement a strategy. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.
This workshop is designed to help you in the following ways:
Understand the basic concept of knowledge management (KM)
Module One: Getting Started
Module Two: Understanding Knowledge Management
Module Three: Dos and Don’ts
Module Four: The Knowledge Management Life Cycle
Module Five: The New Knowledge Management Paradigm
Module Six: Knowledge Management Models
Module Seven: Building a Knowledge Management Rationale
Module Eight: Customizing Knowledge Management Definitions
Module Nine: Implementing Knowledge Management in Your Organization
Module Ten: Tips for Success
Module Eleven: Advance Topics
Module Twelve: Wrapping Up