Expected learning outcomes
- Develop an HR 4.0 approach that integrates digital tools, workforce intelligence and employee-centred practices.
- Apply AI tools responsibly to support HR administration, recruitment, learning and employee communication.
- Analyse workforce data and develop dashboards to inform staffing, performance and retention decisions.
- Design employee welfare initiatives that support wellbeing, engagement and an inclusive workplace.
- Evaluate compensation and benefits structures to strengthen internal equity, competitiveness and financial sustainability.
Course content and outline
1. HR 4.0 and the Changing Workplace
- Evolution of HR from personnel administration to strategic, digitally enabled workforce management.
- Assessment of organisational readiness, HR capability gaps and priorities for transformation.
2. Practical AI Applications in Human Resources
- Using AI to draft job descriptions, onboarding materials, training plans, HR correspondence and policy summaries.
- Developing effective prompts and reviewing AI outputs for accuracy, relevance and appropriate tone.
3. Responsible AI and HR Data Governance
- Managing confidentiality, personal information, access controls and the appropriate use of employee data.
- Identifying bias, maintaining human oversight and establishing accountability for AI-supported decisions.
4. HR Analytics and Workforce Dashboards
- Selecting meaningful indicators for headcount, turnover, absenteeism, recruitment, training and workforce costs.
- Preparing reliable data and building practical Excel-based dashboards for management reporting.
5. Workforce Planning and Talent Acquisition
- Using workforce information to identify skills gaps, forecast staffing needs and support succession planning.
- Applying digital tools to recruitment and candidate assessment with transparent criteria and human review.
6. Performance, Learning and Employee Experience
- Linking performance objectives, feedback, development plans and learning needs to organisational priorities.
- Using employee surveys and workforce trends to identify engagement challenges and improve retention.
7. Employee Welfare, Wellbeing and Support
- Assessing employee needs relating to physical wellbeing, mental health, financial pressures and work-life balance.
- Designing welfare programmes, employee assistance arrangements and referral pathways, with measures for evaluating effectiveness.
8. Compensation Structures and Pay Equity
- Applying job analysis, job evaluation, grading and salary benchmarking to develop coherent pay structures.
- Assessing salary ranges, internal equity, pay compression and transparent progression criteria.
9. Benefits, Incentives and Total Rewards
- Designing an appropriate mix of benefits, recognition, incentives and non-financial rewards.
- Evaluating affordability, employee preferences and the alignment of rewards with performance and organisational goals.
10. Integrated HR 4.0 Strategy and Practical Application
- Developing an HR improvement plan covering AI adoption, analytics, employee welfare and compensation priorities.
- Completing an integrated case study and presenting recommendations, implementation responsibilities and success measures.
Who should attend?
This short course is aimed at internal auditors, with or without formal qualifications or experience in auditing, who work in an internal audit environment
Key course benefits
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