Expected learning outcomes
By the end of this Magna Skills customised course, participants will be able to:
- Design and implement an advanced Performance Management System aligned with organisational strategy and priorities.
- Develop measurable KPIs, performance targets, competencies, and standards using AI-assisted approaches.
- Apply AI and data analytics to monitor, analyse, forecast, and improve employee and organisational performance.
- Strengthen performance appraisal, feedback, coaching, employee development, and accountability processes.
- Develop a practical roadmap for introducing an AI-enabled Performance Management System within their organisation.
Course modules and outline
1. Advanced Performance Management Systems
- Principles and components of modern Performance Management Systems.
- Linking individual, departmental, programme, and organisational performance.
2. Strategic Performance Planning and Alignment
- Translating organisational strategies into measurable performance objectives.
- Aligning employee and departmental goals with strategic priorities.
3. Developing KPIs and Performance Indicators
- Designing SMART objectives, KPIs, targets, milestones, and performance standards.
- Using AI to develop, review, and improve performance indicators.
4. Artificial Intelligence in Performance Management
- Understanding practical AI applications across the performance management cycle.
- Using generative AI tools for planning, analysis, monitoring, and reporting.
5. Performance Measurement and AI-Driven Analytics
- Collecting, validating, interpreting, and analysing performance information.
- Using AI to identify trends, performance gaps, risks, and improvement opportunities.
6. Performance Appraisal and Evaluation
- Developing effective appraisal systems, scorecards, and rating methodologies.
- Using AI-assisted evaluation while maintaining fairness, transparency, and human oversight.
7. Performance Dashboards and Continuous Monitoring
- Developing management dashboards and performance monitoring frameworks.
- Using AI-generated alerts, summaries, and management insights.
8. Performance Feedback, Coaching and Development
- Conducting effective performance reviews and constructive feedback sessions.
- Using AI to identify skills gaps and develop personalised performance improvement plans.
9. Predictive Performance Management and Decision-Making
- Applying historical performance data to forecasting and predictive analysis.
- Using AI-supported insights for proactive management and evidence-based decision-making.
10. Magna Skills Practical AI-PMS Implementation Workshop
- Designing an organisation-specific AI-enabled Performance Management System.
- Developing practical KPIs, scorecards, dashboards, AI prompts, reporting templates, and an implementation action plan.
Magna Skills Customisation: The programme can be customised to incorporate the participating organisation’s existing strategic plan, performance framework, KPIs, appraisal tools, reporting requirements, and institutional policies, allowing participants to work on practical outputs that can be implemented after the training.
Who should attend?
Human resource managers, supervisors and practitioners
Key course benefits
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